02268290000
Time - 9:30 am to 6:00 pm
We are committed to providing all the assistance you need regarding
the products and services offered by us.
To ensure smooth and transparent handling
of customer grievances, we
have established a Complaint Redressal Mechanism for all our customers.
To facilitate quick and effective resolution of complaints, the following levels have been set up:
Customer Care (Complaints are acknowledged and resolved within 10 working days)
Email ID: customer.care@moneyboxxfinance.com
Phone: 022-68290000 (Mon-Sat, 9:30 AM-6:00 PM)
Grievance Redressal Officer (If unresolved at the end of 10 working days, it should be routed to Grievance Redressal Officer and issue to resolve in another 20 working days.)
RBI Ombudsman (If unresolved within 30 days, customers can approach the Office of the Ombudsman.)
The Reserve Bank of India Centralized Receipt and Processing Center Reserve Bank of India , 4th floor, Sector 17, Chandigarh 160017
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